Privacy Policy
Privacy Policy - Legal Disclaimer
1. Introduction
Runnergades republic we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website at www.runnergadesrepublic.com.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Our website is hosted on the Wix.com platform. Wix.com provides us with the online e-commerce platform that allows us to sell our products and services to you.
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2. What Personal Information We Collect
We may collect the following personal information:
• Name
• Billing and shipping address
• Email address
• Phone number
• Order details and purchase history
• Account login details (if you create an account)
• Payment information (processed securely by Wix Payments or third-party payment gateways — we do not store full card details)
• IP address and device/browser data
• Website usage data and interactions
• Communications you send to us
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3. How We Collect Personal Information
We collect personal information when you:
• Place an order through our Wix store
• Create a customer account
• Subscribe to newsletters or marketing
• Contact us through website forms or email
• Enter competitions or promotions
• Browse our website (via cookies and tracking tools used by Wix and third parties)
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4. Why We Use Your Information
We use your personal information to:
• Process orders and payments
• Ship products and manage returns
• Provide customer service
• Send order confirmations and updates
• Send marketing communications (if you opt in)
• Improve our website and product offerings
• Detect and prevent fraud
• Comply with legal obligations
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5. Wix Hosting and Data Storage
Our store is hosted on Wix.com. Your data may be stored through Wix’s data storage, databases, and applications on secure servers behind firewalls.
Wix may store data in multiple locations globally, including outside Australia. We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy law.
You can read Wix’s privacy policy at: https://www.wix.com/about/privacy
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6. Payments
Payments are processed through Wix Payments and/or third-party gateways such as Stripe / PayPal / Afterpay / square. These providers process your payment information securely under their own privacy policies. We do not store full credit card numbers.
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7. Cookies and Tracking Technologies
Our Wix website uses cookies and similar technologies to:
• Enable core website functionality
• Remember your preferences
• Analyse traffic and performance
• Support marketing and remarketing
We may use tools such as:
• Wix Analytics
• Google Analytics
• Meta/Facebook Pixel
• Email marketing integrations
You can control cookies through your browser settings.
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8. Marketing Communications
If you opt in, we may send marketing emails and promotional messages. You can unsubscribe at any time using the unsubscribe link or by contacting us.
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9. Disclosure of Personal Information
We may disclose personal information to:
• Wix.com (hosting and platform services)
• Payment processors
• Shipping and fulfilment providers
• IT and support providers
• Marketing and analytics services
• Professional advisers
• Government authorities where required by law
We only share information necessary for these services.
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10. Data Security
We take reasonable steps to protect your personal information, including:
• SSL encryption
• Secure Wix infrastructure
• Restricted access to customer data
• Secure payment processing
No online system is completely secure, but we work to protect your data.
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11. Access and Correction
You may request access to personal information we hold about you and request corrections if it is inaccurate. Contact us using the details below. We may need to verify your identity.
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12. Data Retention
We retain personal information only as long as necessary for business and legal purposes, including tax and accounting requirements.
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13. Children
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
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14. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices.
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15. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond within a reasonable time.
You may also contact the Office of the Australian Information Commissioner (OAIC).
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16. Contact Details
Privacy Officer
Runnergades Republic
Email: hello@runnergadesrepublic.com
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17. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.